Complaints and Disputes

Belgian law is applicable with the exception of the stipulations of private international law with respect to applicable law and with the exception of the Vienna Convention on the International Sale of Goods.

Unless the Customer is a consumer, only the courts of the Ghent district have jurisdiction in the case of any disputes.

Belgian Treasures endorsed the Rules the UNIZO e-commerce label. A copy of these Rules and the access to the UNIZO complaints procedure is available via]

Belgian Treasures BVBA customer service can be reached at phone number +32 (0)4 78 995 616, via e-mail at, or by mail at the following address: Mageleinstraat 5, 9000 Gent – België.

Any complaints can be made through the aforementioned customer services contact methods.

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